Terms and Conditions

Terms and Conditions

Drinking alcohol under the age of 20 is prohibited by law.

We don't sell any alcoholic drinks to minors.

Seller 2166 WINERY LLC
Operating Officer Motonobu Otsu
Postal Code 106-0045
Address 2-4-14 Azabu-Jūban, Minato-ku, Tokyo
Additional Surcharges Depending on the shipment and payment method, shipping fee, cash on delivery fee, bank transfer fee may occur.
Returns All sales are final. No cash or credit refund can be issued. Defective merchandise may be returned for exchange of product(s) of equal value or for store credit within 7 days of purchase upon presentation of the following: sales receipt, original bottle (with wine to be evaluated) and cork or enclosure. Purchaser is responsible for return shipping charges.

Some sediment may occur in the bottom of the bottle as result of the winemaking process. This is usually not considered as a defect. However, if you have any doubts, do not hesitate to contact us.

During the summer period (from March 1st until September 30th), we do not accept return or exchange of items delivered without using chilled delivery service.
Sales Volume Please check on item page.
Time of Delivery Orders are shipped within 7 business days from date of payment.
Payment Methods Credit card payment or cash on delivery.
For cash on delivery, extra fees are required.
For bank transfer, order will be shipped after your payment has been confirmed.
Payment Limit You have 7 days from the date you received the confirmation email.
Return Limit All sales are final. No cash or credit refund can be issued. Defective merchandise may be returned for exchange of product(s) of equal value or for store credit within 7 days of purchase upon presentation of the following: sales receipt, original bottle (with wine to be evaluated) and cork or enclosure.
Return Shipping Fees Purchaser is responsible for return shipping charges.
Shop License Liquor retail license: July 8th, 2015
Liquor retail supervisor: Ai Miyashita
Trade name The Winery
Phone 03-6809-4420
Public email address info@thewinerytokyo.com
Website address http://www.thewinerytokyo.com

Payment Methods

Credit Card

    
One-time payment.

Cash On Delivery
(Yu-pack/Yu-mail)

An extra fee of 324 yen is required for cash on delivery.

Bank Transfer

We will communicate you the bank transfer information by email. Your order will be shipped after confirmation of the payment.

Shipping & Delivery

Yu-pack parcels

Orders are shipped within 7 business days from date of purchase.

Yu-pack parcels (refrigerated delivery)

Orders are shipped within 7 business days from date of purchase.